This Privacy Policy describes how your personal information is collected, used, and shared when you interact with our website or use our services.
Who We Are
We are Cogniquaint Systems Private Limited, a software company registered in India with CIN: U62011TS2025PTC201010.
Registered Address: 1-60/8/A & B, 3rd Floor, KNR Square, Kondapur, Gachibowli, Seri Lingampally, K.V. Rangareddy – 500032, Telangana, India.
Website: https://cogniquaint.com
What Personal Information We Collect
We may collect non-personally-identifying and personally-identifying information such as your browser type, IP address, time zone, pages visited, referring websites, and how you interact with the Site.
Cookies
We use cookies to enhance user experience. Cookies are small data files stored on your device. You can block cookies through your browser settings, though some features may not function properly.
Comments
When you leave comments, we collect the data shown in the form, your IP address, and browser user agent. A hash of your email address may be shared with Gravatar to check for a profile picture. View the Gravatar Privacy Policy at https://automattic.com/privacy/.
Contact Forms
Information submitted through our contact forms, including your name and email, is securely stored and may be used to respond to inquiries. We may use CRM tools for this purpose.
Support
We may request information like login credentials, license key, and a copy of your staging website. This is used strictly for debugging and is not shared externally. Please avoid sharing sensitive production data.
Purchase and Payments
We use third-party payment gateways (e.g., Stripe, Razorpay, PayPal) to process payments. We do not store credit card details. These gateways are PCI-DSS compliant. We may collect billing and contact information to process your order.
Website and Server Configuration
To improve our WordPress tools, we may collect data such as PHP/MySQL versions, WordPress version, active plugins/themes, and server configuration. This helps in providing technical support and compatibility updates.
License Keys
To enable premium features, license keys are required. We collect your website URL, name, and email during activation. We keep a secure record of the domains using our licenses.
Who We Share Your Data With
We do not sell or trade your personal data. However, some data may be shared with third-party tools (e.g., Google Analytics, Meta Ads, Stripe) to operate our website efficiently.
Data Security
We follow industry best practices, including SSL encryption, to protect your personal information. We continuously monitor and improve our data security practices.
Your Rights
You have the right to access, update, delete, or object to the processing of your data. To request, email us at support@cogniquaint.com. You can also unsubscribe from marketing emails using the unsubscribe link.
Children’s Privacy
We do not knowingly collect data from children under 13. If such data is identified, we take steps to delete it promptly.
Third-Party Links
We may link to third-party websites. These have their own privacy policies, and we do not accept responsibility for their content or practices.
Affiliate Disclosure
Some links on our site may be affiliate links. If you make a purchase through them, we may earn a commission at no extra cost to you. We only promote tools we believe provide value.
Remarketing and Targeted Advertising
We may use tools like Google Ads or Meta to show you relevant ads. You can opt out using:
Newsletter Emails
By signing up on our website, you agree to receive emails about product updates and offers. You may opt-out at any time using the “unsubscribe” link. Users in the EEA will only receive emails with prior consent.
Changes to This Policy
We may update this Privacy Policy occasionally. Continued use of our site means you accept the revised policy. The latest version will always be available on this page.
Contact Us
For questions about this policy or to make a data request, contact us at:
Email: support@cogniquaint.com
Postal Address: Cogniquaint Systems Private Limited, 1-60/8/A & B, 3rd Floor, KNR Square, Kondapur, Gachibowli, Seri Lingampally, K.V. Rangareddy – 500032, Telangana, India